Motor Haus Services & Collision

• Vonetta Moffett
  
  
  (November 2, 2018, 8:11 am)

  LOVE THEM POLO AND LISA ARE THE GREATEST THEY GET THE JOB DONE ! I HIGHLY RECOMMEND THEM THIS WAS OUR FIRST TIME EVER BEING IN A ACCIDENT WE DIDNT KNOW WHST TO DO BUT POLO STIOD BY US FROM THE BEGINNING TO THE END THANKS ! OMG ! LISA YOU ARE THE BEST THANKS YOU TWO FOR EVERYTHING!

• James Jacobson
  
  
  (February 16, 2018, 5:43 pm)

  Amber Jacobson under my husband's account James. If I could give 10 stars I would. One morning taking the kids to school I was blinded by the sun when I turned and side swiped my neighbor (yes crazy my next door neighbor side swiped her turning off our street) so the damage wasn't the worst. BUT i had been in contact with my adjuster whom she put off everything on the shop to make it look like it was them and not her. I emailed Polo (sorry again Polo) a lengthy email stating my frustrations. He immediately called me and explained that after the 4th supplement was made he requested a better adjuster come out to get everything needed to fix my SUV. (I tried picking it up only to see that insurance did not want to pay for my hood to be painted although the chipps on the edge was caused from the accident) I stated I was not going to take possession of my SUV which they agreed (Motor Haus) that insurance should pay to have it fixed. There was a total of 6 supplements done on my SUV due to the first adjuster not noting everything that needed to be fixed. She even stated no damage to hood when clearly there was chipped paint on the edge of my hood from impact. They called Geico and explained I refused the SUV due to damages not being fixed. On the insurance's behalf to move my car along, Polo was ordering parts that were needed, (due to the insurance company not coming in a timely manner to pay for the parts) . I'm highly upset with my insurance company and if it wasn't for this ship I would of lost my mind. My insurance company was even trying to mess over my neighbor as I hit the corner of her bumper, fender and door they said that they would only pay for her bumper to be buffed not painted even though it was caused in the accident. Polo delt with my insurance to get her car fixed PROPERLY. I couldn't say enough good things about this shop they are absolutely AMAZING I would definitely take my SUV there again if it is ever wrecked again..... All the staff are amazing as well. Thank y'all again.

• julian limon
  
  
  (February 13, 2017, 9:41 am)

  Great service polo really helped me out he went above and beyond will definitely be coming back hear for painf and all my other body and maintenance needs

Motor Haus Services & Collision in Houston, Texas, TX

Motor Haus Services & Collision Address: 8310 East Hardy Road, Houston, TX 77093, United States Phone: +1 713-694-5228

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