Northern Continental Heating & Cooling, Inc.

State:	Illinois
Address:	740 McArdle Dr Unit C, Crystal Lake, IL 60014
Zip code:	60014
Phone:	(815) 459-9412
Website:	http://www.northerncontinental.net/

Monday:	7:30 AM – 5:00 PM
Tuesday:	7:30 AM – 5:00 PM
Wednesday:	7:30 AM – 5:00 PM
Thursday:	7:30 AM – 5:00 PM
Friday:	7:30 AM – 5:00 PM
Saturday:	Closed
Sunday:	Closed

• jeff ahrstrom
  
  
  (January 21, 2019, 4:32 pm)

  Crystal was great in responding to my wife’s many phone calls regarding service for no heat and then about a replacement furnace. Dave was at our home within two hours of her first call and diagnosed a multiple failure problem quickly!
  Dave was professional and explained each problem he discovered it and the necessary fix. He was never pushy in suggesting a new furnace but I felt it was time for the old girl to go!
  We had a new furnace installed and working in UNDER 24 hours from my first call! The two installers (father & son) worked quickly, quietly, cleanly, and were overly polite - WHAT A GREAT EXPERIENCE!

• Jason Lebar
  
  
  (October 21, 2018, 4:59 pm)

  The guys at Northern Continental were true professionals! Dan was wonderful to deal with as we priced out the right option for our house for a new furnace and air conditioner. We went with Trane and so far the system is amazing. Dan was so easy to work with and let us take our time to make a decision and was never in a rush. Dave and his crew quickly and efficiently. Leaving no mess behind. They had everything done in day. Dan also recommended the Ecobee thermostat because I wasn't a fan of the nest. I am glad we made that choice and is an easy setup and easy to use app.
  Thanks for everything NC

• Thomas Briska
  
  
  (August 10, 2018, 9:44 am)

  We had an 8 am appointment, Eric was on site at 7:56. He had our issue diagnosed by 8:03 and fixed a half hour later. Can’t say enough great things about the service call, in and out in under an hour. The technician is very proficient/punctual in his craft.

• Michael Schlobohm
  
  
  (July 10, 2018, 12:39 pm)

  Came out same day to repair air conditioner compressor. All parts on their truck and had it fixed in an hour and at a reasonable price. Hopefully, I will not need service for a long time but if I do I would call them again.

• Bryce Pankratz
  
  
  (May 26, 2018, 11:52 am)

  Called Northern Continental because my AC stopped working, of course on what was to be the hottest weekend of the year thus far. It was today, the Saturday of Memorial Day weekend. I tried several other companies before coming across their name and giving them a call. The other companies could not work me in. Northern Continental said they would work me in the same day. Called at 9:15AM and the Tech, Dave, was on site by 10:30AM. That is excellent customer service. Dave was super friendly and got my system charged back up and functional. All in all, great company, great experience, and great customer service. I highly recommend them and will be contacting Northern Continental in the future! Thanks a million!!

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